Exteryo LAB was certified to the ISO 9001 quality management system in 2019 by the accredited certification body DASA Rägister, proving our overall focus on continual quality improvement.

Detailed below is our quality policy

Given the increasing importance on the market of consistent quality assurance standards, and with a view to the benefits an overall commitment to quality can offer to the business, the company management has implemented a Quality Management System fully compliant with the

UNI EN ISO 9001:2015 standards

To this end, the company has adopted proper operational means and, above all, specific planned activities aimed at raising awareness and reliability of all the company staff.

The company management recognises the importance of a Quality Management System based on:

• carrying out through assessment of company overall activities and risks aimed at continuous improvement;
• continually meeting and timely assessing customer satisfaction;
• constant attention to customer support and technical consultancy activities to consolidate and optimize process integrations;
• ensuring compliance with product technical specification and service accuracy;
• pursuing consistent collaboration with our material and service suppliers in order to build long-lasting relationships based on professional growth;
• closely reviewing the provision of our services, including by continual implementation of technology innovation and technical development;
• ensuring professional growth for all the company staff;
• training investment to develop maximum interchangeability in production functions;
• raising awareness of our employees to ensure they support efficiently our quality management system;
• continually improving our quality management system to ensure ever higher levels of quality are reached by defining and regularly reviewing our quality goals based on the assessment of the company performance;
• developing new services to better meet customer needs and to ensure full compliance with regulations and applicable laws;
• ensuring effectiveness and efficiency of our management system, including by overall cost reduction.

The company management is aware that the quality assurance requires constant effort on the part of all employees and this can only be achieved successfully through their full commitment.